| Did this page help you? Yes No Tell us about it... |
Topics
The following sections explain how to ship your storage device to AWS. The tasks in the following procedure are explained in the sections below the procedure.
You can use any carrier of your choice to send packages to AWS, however we highly recommend that you use a shipper that provides a tracking number. For data loads in US Region buckets, AWS returns United States-bound packages via standard UPS ground and international-bound packages via DHL Express Worldwide. For data loads in the EU (Ireland) Region, AWS returns packages via An Post. For data loads in Asia Pacific (Singapore) buckets, AWS returns packages via DHL Express Worldwide.
| 1 | Make sure your storage device conforms to AWS requirements. |
| 2 | Label both your device and package with the JobId
value from the CreateJob response. |
| 3 | Copy the SIGNATURE value to a file named SIGNATURE in the root directory of your storage
device. |
| 4 | Print out and fill in the packing slip with your JobId, unique device identifier, and contact information. |
| 5 | Pack your storage device, power supply, and cables along with your packing slip. |
For a checklist that covers the steps for shipping a device for an Amazon S3 import or export job, go to the AWS Import/Export Pack and Ship Checklist on our web site.
For S3 import or export jobs, your storage device must have on its root directory a
file named SIGNATURE. The CreateJob response
includes the SignatureFileContents value in its response.
To copy the signature value to your storage device
Copy the contents of the SignatureFileContents file
returned in the CreateJob response.
You can also get the SignatureFileContents value by
submitting a GetStatus request.
Create a file named SIGNATURE and save the signature file
contents in it.
The file name, SIGNATURE, must be all caps.
Save the file, SIGNATURE, to the root directory of your
storage device.
For Amazon S3 import or export jobs, only, you must fill out the AWS Import/Export packing slip so we can process your job.
To fill out your packing slip
Go to http://s3.amazonaws.com/awsimportexport/AWS_Import_Export_Packing_Slip.pdf and print the packing slip.
Fill in the date, your AWS account email, a contact name, a contact phone number or email, and a storage device ID.
Each package can contain only one storage device and each storage device can have only one device ID, such as a serial number.
The following is an example packing slip.

| 1 | Make sure your storage device conforms to AWS requirements. |
| 2 | From the PDF file from the CreateJob response, tape the bar code portion to your device. |
| 3 | From the PDF file from the CreateJob response, put the shipping information portion on the shipping box containing your device. |
| 4 | Pack your storage device, power supply, and cables along with your device. |
To connect your storage device to one of our AWS Import/Export stations, your storage device must satisfy specific criteria. This criteria varies by Region. For more information, go to Selecting Your Storage Device section on the AWS Import/Export details page.
![]() | Important |
|---|---|
You must ship your storage device with its power supply and interface cables. Without these we can't transfer your data and will return your device. |
This section describes how to pack your media.
To pack your storage device
Make sure that you package your equipment appropriately. Your shipper can provide packing guidelines. For more information, go to:
![]() | Important |
|---|---|
Although AWS has a number of internal controls and procedures to prevent loss, damage or disclosure of your data, AWS is not responsible for damages associated with loss or inadvertent disclosure of data; or the loss, damage, or destruction of the physical hardware. You should always retain a back-up copy of your data. |
Enclose your device and your device’s power supply, and power cable.
For an Amazon S3 import or export job, enclose your filled-out packing slip. For an Amazon EBS import job, make sure the bar code from the PDF is taped to your device, and the shipping information is on the outside of the box containing your device.